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Frequently Asked Questions

The Ingredients, Possible allergies and food preferences:

Le Coquin signature caramel is a Low Gi spread made of an original French recipe created in 1923 (No white sugar or any preservatives)

Le Coquin signature caramel has been designed to be used in Coffee, on fruits, any type of nuts, yogurts, ice cream and as well as an add on for your cocktails and last but not least simply by itself

As we are not processing any type of flour, Le Coquin signature caramel is Gluten free

At Le Coquin we are using only grass fed butter and natural oils ( Coconut oil ) that have the best health benefits

There is no trace of caffeine in Le Coquin signature caramel as we don’t use any ingredients that contains it

Preparation and Storage:

You can store the signature caramel in a cupboard away from light at room temperature for a more thicker consistency our signature caramel can be stored in the fridge

Our signature caramel sold in South Africa is made in our facilities in Woodstock Cape Town

The ” Best by ” or ” Sell by ” date visible on every jar is the date that will assure you the best quality and freshness ( After this date the product will be still good for a week maximum depending on the storage conditions )

It is exclusively on sale at the oranjezicht market on Saturdays

You will be able to find the caramel in our official partners stores very soon

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Why Are Our Products Slightly More Expensive Than Other Similar Products?

Le Coquin chooses to use only the highest quality of ingredients available. We do not want to sacrifice the quality of our ingredients or source from suppliers that are not align with Le Coquin standards. One of the pillars of LeCoquin is “Being Kind.” Every day we are like this and that results of treating the person, animals, and the earth with kindness.This is done by choosing high-quality and cruelty-free ingredients for our health and pleasure products. Le Coquin also endorses recycling of all materials that involved with the brand. Le Coquin strongly against the use of artificial sweeteners, trans-fats, or hydrogenated oils. We use natural and organic coconuts that are non-GMO. For us it is a fine balance to provide foods that are fully natural/organic and affordable. We believe that it worth paying a little extra to purchase incredible tasty foods that matches our values.The health, environmental, and social impacts of our food choices is well worth every penny, and we do hope that most of you agree.

Product Delivery

Although we try our best to get your order delivered to you as quick as possible. Orders can take from 3-5 working days for delivery depending on the destination. Orders placed on weekends and public holidays will be attended to on the first business day thereafter. You will receive your tracking number via email as soon as the order has been dispatched. We deliver between 9AM and 5:30PM Monday to Friday. Kindly check we do have the correct Address/Contact details and ensure you are either at home during delivery hours or that you use a alternative/work address. Should you not be at home at the time of delivery, don’t worry, we will leave a calling card with a telephone number to re-arrange the delivery.

Please contact us to receive a quote for your order to be delivered internationally. Antoine@le-coquin.com.

At LeCoquin we strive to ensure that our stock levels are 100% accurate, however this may not always be possible. Should it happen that any of our products is out of stock, we will either offer you: 

An equivalent product

– Notify you how long it will take for new stock to arrive

– Or provide you with a full refund.

*We reserve the right to adjust delivery costs on orders over 5 Kilograms (Kg).

For the following destinations:

*Rate/Kg (1g to 2Kg) Est. Transit Time (ECO) with our selected shipping services.

Cape Town: R40.00 (Fastway / FedEx / Dawn Wing) 2 to 5 Working Days

Most City Centers: R84.00 (Fastway / FedEx / Dawn Wing) 2 to 5 Working Days

Outlying Areas: R155.00 (Fastway / FedEx / Dawn Wing) 3 to 5 Working Days